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Waiting patiently
Published on August 18, 2008 By BigDogBigFeet In Object Desktop
Hi, I have a ticket #TTE-651413 in since last week.  I thought I should have received a response by now from support.  ?? 
Comments
on Aug 18, 2008
That email is actually at the top of the list currently. The ticket came in late on Thursday and there is no support over the weekend. We will work hard to get a reply out to you as soon as we can. Sorry for the delay.
on Aug 18, 2008
Not sure why it came in late Thursday,   it was sent at 2:00am, oh well. I got a response recently requesting additional info and have sent it in now. Thanks for checking for me.  
on Aug 19, 2008
No worries. If you have further troubles at all you can always let me know here or via PM. The support channel is always faster of course but this works well.